ChiChin Cheng

Product Design & Strategy | Bringing clarity to complex product challenges

Product Design & Strategy | Bringing clarity to complex product challenges

With 10+ years in Enterprise SaaS, Omnichannel, and Web3, I design cross-role systems for 10K+ businesses. I bring clarity to complex challenges by shaping product direction and building scalable systems. I've led design teams and built design operations to drive measurable adoption and long-term impact. Currently, I'm exploring AI-enhanced and AI-native workflows.

With 10+ years in Enterprise SaaS, Omnichannel, and Web3, I design cross-role systems for 10K+ businesses. I bring clarity to complex challenges by shaping product direction and building scalable systems. I've led design teams and built design operations to drive measurable adoption and long-term impact. Currently, I'm exploring AI-enhanced and AI-native workflows.

Authorized to work in the U.S. without sponsorship.

Enterprise UX & AI

B2B2C SaaS

Product Builder

System Thinker

Design Ops Leader

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Currently, I'm building my personal AI chef agent for cooking and recipe systems. Check out the WIP project case study: [AI-First Recipe App]

Currently, I'm building my personal AI chef agent for cooking and recipe systems. Check out the WIP project case study: [AI-First Recipe App]

Currently, I'm building my personal AI chef agent for cooking and recipe systems. Check out the WIP project case study: [AI-First Recipe App]

Scheduled Ordering System for Restaurants

Improved restaurant workflows and customer ordering experience, driving 53% restaurant adoption

B2B2C SaaS

Omnichannel

Multi-Role Workflow

Product System Scaling

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Crypto Rewards DApp

Designed a rewards DApp driving 3,595% DAU growth globally.

B2C Web3

0->1 MVP

Growth Experiment

Agile Collaboration

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Scaling Design Operations

Led a 9-designer team, enabling cross-functional delivery and 66% YoY company revenue growth

Design Ops

Cross-Team Work

Mentorship

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Curiosity & Strategy

Designing real-world impact across UX, systems, and teams.

Curiosity & Strategy

Designing real-world impact across UX, systems, and teams.

Curiosity & Strategy

Designing real-world impact across UX, systems, and teams.