ChiChin Cheng
Product Designer & Design Leader
With 10+ years in SaaS and DesignOps, I design cross-role, multi-platform systems and guide teams through complex product ecosystems, balancing real operational constraints with scalable growth.
Scheduled Ordering
Launched a pre-ordering system adopted by 53% of restaurants in the first month.
B2B2C SaaS
Systems Thinking
Customer Journeys
Design Ops for Cross-Team Impact
Led a 9-designer team, enabling cross-functional delivery and 66% YoY company revenue growth
Mentorship
Design Ops
Cross-Team Work
Crypto Rewards DApp
Designed a rewards DApp driving 3,595% DAU growth globally.
0->1 MVP
Growth Design
Agile Design
